After applying update 2, not able to connect to TFS 2013 server with Urban Turtle 4.16 installed

by XDK 15. April 2014 06:20


Client exception: TF31002 : Unable to connect to this Team Foundation Server

Server exception:  Could not load type 'Microsoft.TeamFoundation.Server.WebAccess.Routing.SupportedRouteAreaAttribute' from assembly 'Microsoft.TeamFoundation.Server.WebAccess, Version=, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'.


Looks like there are compatibility issues with Urban Turtle 4.16 or earlier with TFS 2013 Update 2. You will see the above exceptions, as soon as you apply update 2 on TFS 2013 server with Urban Turtle 4.16 installed.


You need to uninstall Urban Turtle 4.16 or earlier and install Urban Turtle 4.16.1. You will end up with the following error while uninstalling Urban Turtle 4.16 after applying Update 2. 

Urban Turtle 4.16 is not compatible with this version of Team Foundation Server 2013. Please make sure that you are running Team Foundation Server 2013 (RTM, build 21005.01) or download a compatible version from our website.

Workaround to uninstall Urban Turtle 4.16 or earlier: 

1. Use TFSServiceControl quiesce command to ensure that all necessary operations, services, and application pools are stopped for maintenance tasks

  • TFSServiceControl quiesce

2.Launch the Registry Editor (c:\windows\regedit.exe)

2.Navigate to key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TeamFoundationServer\12.0'

3.Double-click on the 'BuildNumber' entry

4.Change the value to 21005.01

5.Uninstall Urban Turtle 4.16

6.Restore the value of 'BuildNumber' back to '30324.00'

7. Use TFSServiceControl unquiesce command to start all necessary operations, services, and application pools for TFS

  • TFSServiceControl unquiesce 

8.Install Urban Turtle 4.16.1




TFS 2013

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About the author

My name is Xavier Dilip Kumar Jayaraj having 16+ years of IT experience which includes solid experience and depth Knowledge in Application Life Cycle Management, Configuration Management, Implementation and Support using TFS on-premises and Azure DevOps. I have invested in gaining DevOps knowledege to expertise with Cloud Computing providers namely Microsoft Azure and Amazon Web Services in recent years. I am very positive to learn and adapt emerging technologies to client’s environment.

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The information provided here is based on my expreriences, troubleshooting and online/offline findings. It can be used as is on your own risk without any warranties and I impose no rights.